Privacy Policy

Last updated October 12, 2023

INTRODUCTION

This Privacy Policy explains how bitkind.org (“Bitkind” or “we”) collects, uses, shares, and otherwise processes your personal data and your rights regarding your personal data.

We provide you with our website https://bitkind.org/ (“Platform”). When you use the Platform or interact with us in any way (for example, by communicating via email), you may provide us with your personal data. This Privacy Policy explains how we handle and protect your personal data.

“Personal data” means information that relates to, describes, or identifies you. This could include your name, date of birth, or email.

This Privacy Policy applies to your use of the Platform. If you access or use the Platform, you agree with and accept this Privacy Policy.

INFORMATION WE MAY COLLECT

Information You Provide to Us

When you use or access the Platform, create a profile, send a message to us, or participate in activities on the Platform, you may input personal data into the Platform.

We collect the following categories of data that you voluntarily provide to us:

  • Profile information, such as full name, date of birth, gender, language, email, credit card information, billing name, and billing address.
  • Third-party-service username and password used to sign in to the Platform or information contained in the communications that you send to us by email, mail, or in any other form.

Information Collected from Third Parties

We may receive information about you from other users, third-party services, public social media platforms, or public databases. For example, social media platforms may display your mailing address, email, or phone number.

Information Collected Automatically

Certain information is collected automatically when you use or visit our Platform. This information does not reveal your identity (such as your name or contact information), but may include information about your device, its use, and other technical information. This information helps us maintain security, ensure optimization of the Platform for your needs, and facilitate customer support.

The tracking technologies we use to collect this information include cookies, web beacons, Flash cookies, embedded scripts, location-identifying technologies, pixels, and other similar technologies.

The tracking technologies automatically collect the following categories of data:

  • Browser data: information that your browser automatically sends when you use the Platform, including IP address, browser type, browser language, settings, and Platform usage patterns.
  • Device data: information about the device you use, such as device type, model and manufacturer, device operating system brand and model, device hard disk drive, operating system version, and information regarding the location of your device.
  • Usage data: information about your use of the Platform, including patterns, time, and date of your use of the Platform.
  • Analytics data: general information about traffic and usage trends for the Platform.

Please be advised that our Platform uses the internal identification number of a particular user and/or their profile or assigns a unique value (fingerprint) based on the IP address and Browser and Device data available if no login was performed and you visit the Platform as an anonymous user. Thus, all actions and events stored in our database are immediately connected to a specific Platform visitor or user.

Platform Providers

We may engage certain partner service providers (“Partner Platform Providers”) to facilitate our Platform, to provide the Platform on our behalf, to perform Platform’s related services or to assist us in analyzing how our Platform is used.

These Partner Platform Providers have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

For example, we use Stripe to collect payments from our customers. Payment processing services are provided by Stripe and are subject to the Stripe Connected Account Agreement, which includes the Stripe Terms of Service (collectively, the “Stripe Services Agreement”). By agreeing to this Privacy Policy or continuing to use the Platform, you agree to be bound by the Stripe Services Agreement, as the same may be modified by Stripe from time to time. As a condition of the Platform enabling payment processing services through Stripe, you agree to provide us with accurate and complete information about you and your business, and you authorize us to share it and transaction information related to your use of the payment processing services provided by Stripe. You can read more about how Stripe uses your Personal Data here: https://stripe.com/en-gb-us/privacy.

We also use the Google Maps features and content offered by Google Inc., which are subject to the current versions of the Google Maps Additional Terms of Service and Google Privacy Policy. Platform also engages the reCAPTCHA product to provide an added level of security. reCAPTCHA is subject to the Google Privacy Policyand Terms of Service.

Furthermore, we use Google Analytics, a web analytics service that tracks and reports website traffic (such as navigation path, length of stay, returning or new user, end device). Google uses the data collected to track and monitor the use of our Platform. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. We do not use the information and personal data collected by Google Analytics to identify individuals unless we become aware of specific indications of illegal use. For more information on the privacy practices of Google, please visit the Google Privacy Terms web page. We also encourage you to review Google’s policy for safeguarding your data. You can also opt out of Google Analytics here. By continuing to use our Platform without opting out of Google Analytics, you are agreeing to the collection of data by Google Analytics.

By continuing to use our Platform, you agree to the collection of data by the Partner Platform Providers retained by us.

PURPOSES FOR WHICH WE USE PERSONAL DATA

We use the personal data collected through our Platform to:

  • provide the Platform to you, create and maintain your account, verify your identity, process transactions, and provide customer support;
  • improve the Platform for you, identify activity patterns and usage trends;
  • communicate with you, send you emails, including confirmations and reminders, respond to your requests for assistance, or report on technical issues;
  • update you about changes to the Platform, send messages about new features or promotions that may interest you; or
  • maintain safety and security, detect, prevent, and respond to potential or actual security incidents, and protect against other illegal activities.

HOW WE DISCLOSE PERSONAL DATA

Disclosure of Personal Data to Third Parties

We do not sell, share, or otherwise disclose your personal data, but in the following circumstances, we may share your personal data with the following third parties:

  • Public authorities and third parties when the law or a government order requires us to do so or when we need to protect our rights or users’ rights, or prevent crime.
  • Our subsidiaries, affiliates, and co-owners. We may also disclose personal data to operators of the Platform, subsequent owners, and their advisors in connection with a merger, reorganization, sale of our assets, or other change of control.
  • Platform providers when they need access to your personal data to perform services for us, such as web hosting, debugging services, payment processing, email and productivity services, survey providers, and customer service providers.

Disclosure of Anonymous Information

We may disclose anonymous information to any third party without notification. Anonymous information means information which does not allow the identification of an individual user, such as aggregated, anonymized, or de-identified information about the use of our services. Such information does not constitute personal data.

YOUR RIGHTS TO PERSONAL DATA

You have the following rights to your personal data:

  • The right to know what data we have about you. To exercise this right, please contact us at inbox@bitkind.org.
  • The right to correct, delete, or update your personal data. You can access and modify your personal data through your account or the settings section of the Platform. If you need assistance, please contact us at inbox@bitkind.org
  • The right to opt out of receiving electronic marketing communications from us. We may periodically send you emails and messages promoting the use of the Platform. You can opt out (unsubscribe) of receiving these messages by following the instructions included in each email or message. If you have any additional questions, please contact us atinbox@bitkind.org.

PERSONAL DATA OF CUSTOMERS FROM CALIFORNIA

If you are a California resident, you have specific rights to your personal data:

  • You can request that we delete any of your personal data we have collected. But we may not be required to comply with your request if it is necessary for us to maintain your personal information for the reasons provided under California Civil Code Section 1798.105(d).
  • You have the right to request in writing a list of:
    • (a) the categories of personal data we have collected in the preceding 12 months;
    • (b) the categories of sources from which your personal data is collected;
    • (c) the business or commercial purpose for collecting your personal data;
    • (d) the categories of third parties with whom we shared your personal data in the preceding 12 months; and
    • (e) the specific pieces of personal data we have collected about you during the preceding 12 months.
  • You have the right not to be discriminated against for exercising any of the rights described in this section. We will not discriminate against you for exercising your right to know what data we have about you or the right to delete your personal data.

If you have any questions, please contact us atinbox@bitkind.org. Only you may make a verifiable consumer request related to your personal data. To verify your identity, we may ask you to verify the personal data we already have on file for you. We may ask you to provide your name, email address, and certain other pieces of identifying information.

We do not sell your personal information to facilitate or enable third parties to advertise to you. We do not sell the personal data of minors under 16 years of age.

DATA SECURITY

We have put in place security measures to protect your personal data from misuse, unauthorized access, disclosure, alteration, and destruction. We maintain appropriate administrative, technical, and physical safeguards. This includes firewalls, password protection, and other authentication controls. In addition, browsing mode for the Platform is protected by encryption technology. However, security on the internet can never be 100% guaranteed. We will take reasonable technical and organizational precautions to protect your personal data.

INTERNATIONAL TRANSFERS OF PERSONAL DATA

We store and process information in the United States. We, our affiliates, or service providers can maintain facilities in any other country. The information collected about you could be transferred and processed in any of these facilities. Laws governing data collection and transfer may differ from U.S. law in the European Union and other countries. You agree to the transfer of personal data to any country in which we, our affiliates, or service providers maintain facilities.

CHILDREN’S PRIVACY

You must be at least 18 years of age to register with and use the Platform. The Platform is not for the use of children under 13. We do not intend to collect personal data from children under 13.

CHANGES TO THE PRIVACY POLICY

This Privacy Policy can be updated from time to time. Please check back periodically for the latest version of the Privacy Policy. If there are any significant changes made to the use of your personal data, we will notify you. Your use of the Platform following any changes to this Privacy Policy constitutes your acceptance of any such changes.

QUESTIONS OR CONCERNS?

If you have any questions about this Privacy Policy, your privacy, or the protection of the personal data we hold about you, you can contact us at inbox@bitkind.org.